Engaging patients with personalized experience in orthopedic care

Challenge

Our challenge was to design a patient engagement platform (built on a platform we had already developed for home care and residential care) for orthopedic clinics to enable patients to participate in their own care and clinics to build trust, streamline operations and boost referrals.

Key aspects of the solution included the ability for patients to access customized education content and clinics to collected patient-reported outcome measures (PROMs) and patient satisfaction measures as a way to continually improve clinic operations.

Something in here about digital approach vs. paper approach.

Approach

Our challenge was to design a patient engagement platform (built on a platform we had already developed for home care and residential care) for orthopedic clinics to enable patients to participate in their own care and clinics to build trust, streamline operations and boost referrals.

Key aspects of the solution included the ability for patients to access customized education content and clinics to collected patient-reported outcome measures (PROMs) and patient satisfaction measures as a way to continually improve clinic operations.

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Outcomes

Our challenge was to design a patient engagement platform (built on a platform we had already developed for home care and residential care) for orthopedic clinics to enable patients to participate in their own care and clinics to build trust, streamline operations and boost referrals.

Key aspects of the solution included the ability for patients to access customized education content and clinics to collected patient-reported outcome measures (PROMs) and patient satisfaction measures as a way to continually improve clinic operations.

Make it stand out.

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